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Airport Ticket Office Agent / Lidostas biļešu kases aģents

AirBaltic is one of the most desirable employers in Latvia. For several years we have been recognized as the Top Employer in various nationwide surveys. Stable company with more than 20 years of experience on the market and big promises for the future. We are dynamic and multinational – representatives from 30 nationalities are currently working with us. Our employees skills, knowledge, and competencies are the heart of our company’s performance management process.

Responsibilities:
  • Customer service in the direct sales office (Riga International Airport public and Transit areas)
  • Book and sell airBaltic traffic documents, process reservations following airBaltic rules and procedures
  • Sell airBaltic ancillary products and services
  • Handle irregularity situations (e.g. flight delays / cancelations)
  • Follow daily sales report
Requirements:
  • Fluent in Latvian, Russian and English languages
  • Excellent interpersonal and communication skills
  • Customer service oriented/excellent sales skills
  • Positive, accurate, team player and result-oriented
  • Ability to work under pressure
  • High sense of responsibility and problem solving skills
  • Computer literacy
  • Previous work experience with cash machine will be considered as an advantage
  • Previous work experience in an airline or travel agency will be considered as an advantage
We offer:
  • Work location: Riga, Latvia
  • Training on Amadeus Reservation System
  • A complimentary return flight to an airBaltic destination of your choice
  • Working in a developing and innovative European company
  • Multicultural working environment with professionals from 30 nations and unique networking opportunities
  • Social guarantees and competitive compensation package
  • Benefits associated with airline industry
Apply till September 30, 2018

Please note that we will contact the successful candidates within 1 month after the last application date.

Apply now
Fill the form to apply
Please submit CV and Motivation letter only. If applicable, other documents will be required in later recruitment process steps
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