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Group Sales and Service Advisor/   Grupu rezervācijas pārdošanas un apkalpošanas konsultants/-e

AirBaltic is one of the most desirable employers in Latvia. For several years we have been recognized as the Top Employer in various nationwide surveys. Stable company with more than 20 years of experience on the market and big promises for the future. We are dynamic and multinational – representatives from 30 nationalities are currently working with us. Our employees skills, knowledge, and competencies are the heart of our company’s performance management process.

We offer:
  • Multicultural working environment with professionals from 30 nations and unique networking opportunities
  • Great state-of-the-art workplace
  • Training on Amadeus Reservation System
  • Social guarantees
  • Benefits associated with airline industry
  • Work location: Riga, Latvia
  • *Monthly remuneration range 925 - 1150 EUR gross in accordance with pre-defined remuneration policy for this position. The basic conditions of remuneration policy will be discussed with candidates invited for an interview
Responsibilities:
  • Handle incoming group requests
  • Make, handle and process group reservations following airBaltic ticketing rules and procedures
  • Check and handle reservation system queues
  • Handle Travel agencies group requests and support with relevant information
  • Sell airBaltic ancillary products and services in accordance with airBaltic rules and procedures
  • Issue invoices and handle payment links via EVE system
  • Handle Block Agreement reservations according to contracts signed
  • Handle group reservations with Partner Airlines according to SPA Agreement
Requirements:
  • Fluent in Latvian, Russian and English
  • Excellent interpersonal and communication skills
  • Customer service oriented person
  • Team player
  • Ability to work under pressure
  • High sense of responsibility and problem solving skills
  • Computer literacy

* As the company is dynamic in its operations, the remuneration as described above is valid only during the term of this advertisement and may change with the possible next job offer. Remuneration as described above is payable after probation period, for full shift, pro rata monthly depending on actually worked days.

Apply till August 25, 2019
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Please submit CV and Motivation letter only. If applicable, other documents will be required in later recruitment process steps
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