Join airBaltic, apply for

Sales and Service Advisor in Call Centre (Estonian language skills)

You will gain with us

Work for a growing, sustainable and innovative European airline
International work environment with professionals from 30 nations and unique networking opportunities
State-of-the-art office, freshly designed work spaces
No charge employee parking area in the airport territory
Travel benefits in line with aviation industry standards
Social guarantees, health and accident insurance after a certain time on board
Necessary technical equipment for work
*Monthly remuneration range 1300 – 2200 EUR, including Sales bonus up to 40% of monthly salary
Career growth opportunities throughout the entire company of more than 300 individual roles
Employee events- Summer and Christmas parties, team building events
Working time- shifts or office hours, with flexible working time opportunity
Training required for the job and knowledge refreshment courses every year provided by employer

We will entrust you to

  • Answer customer phone enquires according to Service standards
  • Make, handle and process reservations following ticketing rules and procedures
  • Check and handle incoming customer enquiries by fax and e-mail
  • Check and handle reservation system queues
  • Sell airBaltic ancillary products and services
  • Issue airBaltic traffic documents in accordance with airBaltic rules and procedures
  • Support Travel agencies and Partner airlines with relevant information
  • Process sales reports according to procedures

What You will need to succeed

  • Fluent in Estonian and English
  • Ability to relocate and live in Riga, Latvia (hotel costs will be covered by the company for the first month)
  • Latvian and/or Russian language knowledge will be as a preference
  • Excellent interpersonal and communication skills
  • Customer service oriented person
  • Team player
  • Ability to work under pressure
  • High sense of responsibility and problem solving skills
  • Computer literacy

Apply till February 29, 2020

Apply now
Fill the form to apply
Please submit CV and Motivation letter only. If applicable, other documents will be required in later recruitment process steps
AS airBaltic Corporation (hereinafter – airBaltic) is committed to protect the privacy of personal information which it handles. This privacy policy recognizes the rights of individuals applying for... Read more

AirBaltic is one of the most desirable employers in Latvia. For several years we have been recognized as the Top Employer in various nationwide surveys. Stable company with more than 20 years of experience on the market and big promises for the future. We are dynamic and multinational – representatives from 30 nationalities are currently working with us. Our employees skills, knowledge, and competencies are the heart of our company’s performance management process.

Background check will be conducted on all applicants, as well as restrictions that prohibit the hire in accordance with the law “On Aviation” Article 57.1. paragraph 4 will be evaluated.

AS “Air Baltic Corporation”, Reg # 40003245752

*The basic conditions of remuneration policy will be discussed with candidates invited for an interview. As the company is dynamic in its operations, the remuneration as described above is valid only during the term of this advertisement and may change with the possible next job offer. Remuneration as described above is payable after probation period, for full shift, pro rata monthly depending on actually worked days.

Amata nosaukums latviešu valodā: Pārdošanas un apkalpošanas konsultants/-e