Join airBaltic, apply for

e-Commerce Support Specialist (Temporary position)

You will gain with us

Work for a growing, sustainable and innovative European airline
International work environment with professionals from 30 nations and unique networking opportunities
State-of-the-art office, freshly designed work spaces
No charge employee parking area in the airport territory
Travel benefits in line with aviation industry standards
Social guarantees, health and accident insurance after a certain time on board
Necessary technical equipment for work
*Monthly remuneration 1300 EUR gross (evaluated individually based on candidate requirement applicability and experience in given field).
Career growth opportunities throughout the entire company of more than 300 individual roles.
Employee events- Summer and Christmas parties, team building events
Working time- shifts or office hours, with flexible working time opportunity
Training required for the job and knowledge refreshment courses every year provided by employer

airBaltic is looking for an e-Commerce Support Specialist to join our growing e-Commerce team in building the next-generation airBaltic.com. You will have the opportunity to solve real user problems; will work closely with airBaltic partners and team members from various departments on ensuring stable technical performance of airBaltic.com.

We will entrust you to

  • Monitor the performance of airBaltic.com
  • Detect, report and analyse issues in airBaltic.com performance; together with internal and external team members resolve these issues ensuring as quick fixes as possible
  • Help to create, publish and maintain user and search engine friendly content for airBaltic website, translate /coordinate content translations to all airBaltic website languages
  • Participate in the new functionality release sprints: suggest improvements, get involved in the requirements definition and feature prioritisation (backlog), test delivered functionalities prior to the release (UAT).
  • Support various airBaltic departments (Call Centre, Marketing, Revenue Management etc.) with information and system setup related to different airBaltic.com components

What You will need to succeed

  • Higher education can be a student, but must be able to work from 09:00 till 18:00 on business days
  • General understanding of how websites are built and are functioning
  • Fluent in Latvian and English (both writing and speaking)
  • Bonus points for: ○Knowledge of Amadeus DCS and/or Reservations Desktop applications ○ Proven experience in developing and delivering digital products and services ○ Fluency in any other language supported by airBaltic.com ○ Education in Philology or Communication Studies

Personality

  • Proactive approach to dealing with system errors and customer complaints
  • High sense of responsibility of one’s domain, self-motivated and confident in making decisions
  • Ability to analyse information and set priorities, work under pressure, handle tough situations and still stay positive
  • Team player yet perfectly independent individual, experienced working with agile methods

Apply till February 28, 2020

Apply now
Fill the form to apply
Please submit CV and Motivation letter only. If applicable, other documents will be required in later recruitment process steps
AS airBaltic Corporation (hereinafter – airBaltic) is committed to protect the privacy of personal information which it handles. This privacy policy recognizes the rights of individuals applying for... Read more

AirBaltic is one of the most desirable employers in Latvia. For several years we have been recognized as the Top Employer in various nationwide surveys. Stable company with more than 20 years of experience on the market and big promises for the future. We are dynamic and multinational – representatives from 30 nationalities are currently working with us. Our employees skills, knowledge, and competencies are the heart of our company’s performance management process.

Background check will be conducted on all applicants, as well as restrictions that prohibit the hire in accordance with the law “On Aviation” Article 57.1. paragraph 4 will be evaluated.

AS “Air Baltic Corporation”, Reg # 40003245752

*As the company is dynamic in its operations, the remuneration as described above is valid only during the term of this advertisement and may change with the possible next job offer. Remuneration as described above is payable after probation period, for full shift, pro rata monthly depending on actually worked days.

Amata nosaukums latviešu valodā: E-Komercijas Atbalsta Speciālists / - e