Join airBaltic, apply for

Sales and Service Advisor in Call Centre (Lithuanian language skills)

You will gain with us

Work for a growing, sustainable and innovative European airline
International work environment with professionals from 30 nations and unique networking opportunities 
State-of-the-art office, freshly designed work spaces
No charge employee parking area in the airport territory
Travel benefits in line with aviation industry standards
Social guarantees, health and accident insurance after a certain time on board
Necessary technical equipment for work
*Monthly remuneration range 1100– 2200 EUR, including Sales bonus up to 40% of monthly salary 
Career growth opportunities throughout the entire company of more than 300 individual roles
Employee events- Summer and Christmas parties, team building events
Working time- shifts or office hours, with flexible working time opportunity
Training required for the job and knowledge refreshment courses every year provided by employer

Apply for Sales and Service Advisor in Call Centre (Lithuanian language skills)/ Pārdošanas un apkalpošanas konsultants/-e (Lietuviešu valodas zināšanas) and add your own magic to our customers` experience. You will be a proud airBaltic ambassador, taking inbound calls from new and existing customers, booking flights, assisting in any queries and engaging with our frequent flyer members. You will be responsible to make every customer feel valued and individual to us. If you are deeply motivated by customer care and outstanding communication skills you are the right person.

We will entrust you to

  • Answer customer phone enquires according to Service standards
  • Make, handle and process reservations following ticketing rules and procedures
  • Check and handle incoming customer enquiries by fax and e-mail
  • Check and handle reservation system queues
  • Sell airBaltic ancillary products and services
  • Issue airBaltic traffic documents in accordance with airBaltic rules and procedures
  • Support Travel agencies and Partner airlines with relevant information
  • Process sales reports according to procedures

What You will need to succeed

  • Fluent in Lithuanian and English
  • Latvian and/or Russian language knowledge will be as a preference
  • Excellent interpersonal and communication skills
  • Customer service oriented person
  • Team player
  • Ability to work under pressure
  • High sense of responsibility and problem solving skills
  • Computer literacy

Apply till February 28, 2020

Apply now
Fill the form to apply
Please submit CV and Motivation letter only. If applicable, other documents will be required in later recruitment process steps
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Background check will be conducted on all applicants, as well as restrictions that prohibit the hire in accordance with the law “On Aviation” Article 57.1. paragraph 4 will be evaluated.

AS “Air Baltic Corporation”, Reg # 40003245752

*In accordance with pre-defined remuneration policy for this position. The basic conditions of remuneration policy will be discussed with candidates invited for an interview. As the company is dynamic in its operations, the remuneration as described above is valid only during the term of this advertisement and may change with the possible next job offer. Remuneration as described above is payable after probation period, for full shift, pro rata monthly depending on actually worked days.

Amata nosaukums latviešu valodā: Pārdošanas un apkalpošanas konsultants/-e